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Buy & Sell

Know how to buy & sell cryptocurrency

HOW TO BUY CRYPTOCURRENCY

Methods of payment ?

We accept only 3D-Secured cards (Verified by Visa, MasterCard SecureCode or AmericanExpress SafeKey). No credit card information is ever stored on our servers. We use Stripe.com, one of the most secure and reputable payment processors available.

What currencies do you accept?

We accept all currencies meaning you can pay with your local currency. However, the pricing will be displayed in USD with more currencies to be added soon.

How to place an order

Fast & easy process.

1.Choose cryptocurrency and amount. Enter the wallet address you want the bitcoins or ethereum sent to

2.Enter the billing and payment information and click “NEXT”

3.Confirm your order information and click “PAY NOW” and you’re done! (Keep in mind that your bank may require that you fill out the 3D secured form as well.)

How long does it take for you to send my funds once I’ve paid?

The digital currency will be available in your provided wallet almost instantly.

 

HOW TO SELL CRYPTOCURRENCY

 

How to turn your Bitcoins & Ethereum into cash

1. Head over to the “Sell Crypto” section to choose how you want to sell your Bitcoin & Ethereum and the amount you are willing to sell.

2.Choose a withdrawal destination that you are familiar with.(Bank transfer, SEPA transfer, PayPal or WesternUnion) fill in your details and click “Next”.

3.Confirm your order information and click “PAY NOW” and you’re done!.(Same day transfer to your bank account, PayPal or Western Union)

What are the fees?

Our processing fee is only 4%.

*Please note that you will have to pay any sending related fees, these will be deducted from the full amount.

*3$ fee for worldwide bank transfers (via TransferWise)

*0.51$ fee for SEPA transfers (EUROPE only)

*PayPal – fee from 0.3% to 1% ( more about PayPal fees – https://www.paypalobjects.com/digitalassets/c/website/marketing/na/us/ebooks/pdf/fees-page.pdf )

*Westernunion – no more than $7 fee

Supported currencies

Popular currencies

EUR, GBP, USD

All currencies

AUD, BGN, BRL, CAD, CHF, CZK, DKK, HKD, HRK, HUF, JPY,KRW, NOK, NZD, PLN, RON, SEK, SGD,

Processing time

The time it takes for the funds to arrive in your account depends on your payout method.

After we release the payout, it takes some additional time for the money to get to you. The average processing time for each payout method is:

Bank transfer or international wire: Up to 3 business days
SEPA transfer (EU only): Within 1-2 business days
PayPal: Up to 1 hour
Western Union: 1 business day (US Pacific Time)

Payment methods

Know how to pay & receive funds

TO BUY CRYPTOCCURENCY

We accept only 3D-Secured cards (Verified by Visa, MasterCard SecureCode or AmericanExpress SafeKey). No credit card information is ever stored on our servers. We use Stripe.com, one of the most secure and reputable payment processors available.

TO SELL CRYPTOCCURENCY

Available payout methods:

*Worldwide bank transfer (Via TransferWise)

*SEPA transfer (EU countries only)

*PayPal

*WesternUnion

Security

Know about website & service security

Is exchanger regulated?

Yes. Exchanger complies with all applicable laws and regulations in each jurisdiction in which it operates.
United States

2Exchange is licensed to engage in money transmission in most U.S. jurisdictions. Most of 2Exchange’s money transmission licenses cover US Dollar Wallets and transfers. In some states, money transmission licenses also cover digital currency wallets and transfers on the platform. In other states, no money transmission license is required to operate a digital currency business

2Exchange is required to comply with many financial services and consumer protection laws, including:

The USA Patriot Act, which requires 2Exchange to designate a compliance officer to ensure compliance with all applicable laws, create procedures and controls to ensure compliance, conduct training, and periodically review the compliance program.
Most states’ money transmission laws and corresponding regulations.

International

Currently, no license is required to operate a digital currency business in any other country where 2Exchange operates.

How is my bank account information protected?

At 2Exchange we go to great lengths to keep all of your sensitive information safe.

Account numbers and routing numbers are stored using bank level AES-256 encryption on our servers. In addition, all traffic goes over SSL to prevent third parties from eavesdropping on your connection. Employee access is heavily restricted and we require background checks on all employees.

Is a wallet address safe to display publicly?

Wallet addresses are safe to display anywhere you would like to accept tips, payments, or donations. It is not possible to steal digital currency with a public address alone.

Avoiding Digital Currency Scams

This article is to help bring awareness to some of the digital currency-related scams you may come across. Digital currency transactions are irreversible, if you send digital currency to someone there is no way to undo the payment. In this way, sending digital currency is similar to handing cash to a stranger in public, then walking away.

With this in mind, it’s important to have an idea of who you are dealing with prior to sending funds. If the service or merchant is not responsive when you have an issue, there is unfortunately no way to recover any lost funds.

Tips:

Never give support staff (or anyone else for that matter) remote access to your machine
Double check that the support channel you are using is legitimate prior to sending funds.
Search for publicly verifiable reviews or articles involving the recipient.
Copy/paste links you receive in email rather than clicking on them. Often times an attacker will have a hidden link or redirect even though it shows as ‘https://2Exchange.net’
Watch for grammatical errors in email or on websites. Scammers rarely take the time to proofread properly.
Watch out for emails saying an individual has sent you money, when in fact the links in the message will open a payment window. If you aren’t careful it’s easy to send money from your account.
Be careful when opening any attachments included in an email as they could be malicious.
You should also be careful of emails from people you know. Their email may have been compromised and could contain malicious content.
Always keep your computer’s operating system up to date.
Do regular scans using antivirus software. Scammers will often use malware to directly target individuals.
Let us know if you notice anything unusual so we can take appropriate action.

Other notes:

In some cases, scammers will even have an active support channel for a brief time before closing off contact and disappearing with all the funds they happen to be holding. As a general precaution, it would be to limit your contact with new or relatively unknown organizations until further research.

Digital currency

Know about what digital currency is

What is bitcoin?

Bitcoin is a new kind of money that can be sent from one person to another without the need for a trusted third party such as a bank or other financial institution; it is the first global, decentralized currency.
What is Bitcoin, the technology?

Bitcoin was originally released in 2009 by Satoshi Nakamoto as a piece of software and a paper describing how it works. Because Bitcoin is fundamentally software, anybody can run it on their computer, and therefore participate in a global economy.

One of the most important elements of Bitcoin is the blockchain, which tracks who owns what, similar to how a bank tracks assets. What sets the Bitcoin blockchain apart from a bank’s ledger is that it is distributed, meaning anyone can view it. Since Bitcoin is open, no company, country, or third party is in control of it, and anyone can participate.
What is bitcoin, the currency?

One can use bitcoins to purchase goods on the internet and in stores. The following are some unique properties of Bitcoin:

Bitcoin is global: Bitcoins can be sent to someone across the world as easily as one can pass cash across the counter. Bitcoin isn’t closed on weekends and doesn’t impose any arbitrary limits.
Bitcoin is irreversible: Bitcoin is like cash in that transactions cannot be reversed by the sender. In comparison, credit card, popular online payment systems, and banking transactions can be reversed after the payment has been made – sometimes months after the initial transaction.
Bitcoin fees are cheap: Bitcoin transaction fees are usually negligible. Currently, they range from half of a cent USD to 5 cents USD, for a bitcoin transaction of any size. This is significant to merchants, who are used to paying ~2-3% with credit cards (and passing these fees on to their customers), and great for everybody who is accustomed to paying $2 – $5 to withdraw cash from an ATM.
Bitcoin is private: When paying with bitcoins, there are no bank statements, and one need not provide unnecessary personal information to the merchant. Bitcoin transactions do not contain any identifying information other than the bitcoin addresses and amounts involved.
Bitcoin is secure: Due to the cryptographic nature of the Bitcoin network, Bitcoin payments are fundamentally more secure than standard debit/credit card transactions. When making a Bitcoin payment, no sensitive information is required to be sent over the internet. There is very low risk of your financial information being compromised, or having your identity stolen.
Bitcoin is open: Every transaction on the Bitcoin network is published publicly, without exception. This means there’s no room for manipulation of transactions, changing the money supply, or adjusting the rules mid-game. The software that constitutes the core of Bitcoin is free and open-source so anyone can review the code.

What is Ethereum?

Ethereum is a decentralized blockchain platform founded in 2014 by Vitalik Buterin. Like Bitcoin, Ethereum is an open-source project that is not owned or operated by a single individual. This means that anyone, anywhere can download the software and begin interacting with the network.
Unlike the Bitcoin network, the primary purpose of Ethereum is not to act as a form of currency, but to allow those interacting with the Ethereum Network to make and operate ‘smart contracts’ without having to trust each other or use a middleman. Smart contracts are applications that run exactly as programmed without any possibility of downtime, censorship, fraud, or third party interference – a smart contract will work exactly the same every time it is used.
Ethereum uses a ‘virtual machine’ to achieve all this, which is like a giant, global computer made up of many individual computers running the Ethereum software. The virtual currency unit that allows this system to work is called ether. People interact with the Etherum network by using ether to pay the network to execute smart contracts.
Ethereum aims to take the decentralization, security, and openness afforded by blockchains and extend those to virtually anything that can be computed.

What is Bitcoin & Ethereum wallet?

Similar to a traditional wallet you may carry in your pocket, a bitcoin wallet is used to store money. The difference is that instead of storing a collection of bills and cards, a bitcoin wallet stores a collection of bitcoin private keys. Typically a wallet is encrypted with a password or otherwise protected from unauthorized access.

Unlike the Bitcoin network, a Bitcoin wallet is controlled only by its owner (it’s not distributed and shared like the blockchain). It’s important to keep your bitcoin wallet safe by either setting a strong password or otherwise keeping it out of reach of malicious individuals.
Types of Wallets

There are many different bitcoin wallets to choose from, each providing different features. All bitcoin wallets must conform to the established Bitcoin protocol so they can all be used to send and receive funds regardless of their specific implementation. This is similar to email where you have many choices of email providers but they all “speak the same language” and are able to send messages to each other.

There are several main categories of Bitcoin wallets:

Web Wallets

Web wallets allow you to send, receive, and store bitcoin all through your web browser. They are typically hosted by a provider that manages the security of the private keys associated with your account, although some types of web wallets provide ways for you to remain in control your private keys. Web wallets are generally more convenient than other types of wallets since you don’t have to worry about accidentally deleting a wallet from your computer (and losing your bitcoins).

The main criticism of most web wallets is that you relinquish some control since web wallets usually manage private keys on your behalf. This means that security must be taken very seriously by the wallet provider. Like any other online account, it’s also important for customers to take some security precautions.

Desktop Wallets

It’s also possible to install wallet software directly on your computer. This allows an individual to have full control (and responsibility) over their wallet.

In a desktop wallet, the private keys are stored on a hard drive so it’s only possible to access the funds using the computer the wallet is installed on. If the wallet file were to become corrupted with no backup available, the bitcoins stored in that wallet would be lost forever. For this reason it’s extremely important that strong passwords are used and reliable backups are made of any desktop wallet. It’s equally important that the wallet and any backups are kept safely out of reach of malicious individuals.

Desktop wallets fall into two main categories known as “full nodes” or “light” clients. Full nodes host a full copy of the blockchain (about 31 GB as of January 2015) while light clients provide only bitcoin storage capabilities while depending on an external source to read the blockchain. More information and examples of wallets can be found here.

Mobile Wallets

Mobile wallets are almost always “light” clients in that they do not store a full copy of the blockchain.
Hardware Wallet

A hardware wallet is a specialized type of device designed specifically to store bitcoins. The advantage is that hardware wallets are much more difficult for a malicious user to compromise when compared to a desktop or mobile wallet since they use the bare minimum amount of software required to safely store bitcoins.
Paper Wallets

Paper wallets are a way to embody bitcoins in a physical medium such as paper or metal. Like a printed bank note, if a paper wallet is lost or destroyed, then the bitcoin stored on it are gone forever.

Brain Wallets

A brain wallet is a Bitcoin wallet that is generated from a passphrase. It’s similar to a paper wallet in that if the passphrase is lost, so are the bitcoins stored in that brain wallet. While it may be appealing to store bitcoins entirely within your memory, it should be cautioned against due to the challenge of using a sufficiently secure passphrase.

Where can I get a Bitcoin/Ethereum wallet?

We is not a wallet service – we simply send the coins to any wallet you choose. To download a bitcoin wallet for free, you can visit www.blockchain.info/wallet.

To download an Ethereum wallet for free, you can visit https://www.myetherwallet.com/

Fees

What fees do we charge? Know more

FOR BUYING

Our processing fee is only 1%. For credit/debit card transactions, the payment processor charges 0.75$ USD additional fee. This fee will be added after choosing your method of payment.

FOR SELLING

Our processing fee is only 4%.

*Please note that you will have to pay any sending related fees, these will be deducted from the full amount.

*3$ fee for worldwide bank transfers (via TransferWise)

*0.51$ fee for SEPA transfers (EUROPE only)

*PayPal – fee from 0.3% to 1% ( more about PayPal fees – https://www.paypalobjects.com/digitalassets/c/website/marketing/na/us/ebooks/pdf/fees-page.pdf )

*Westernunion – no more than $7 fee

Other questions

Answers about our company and more

What is 2Exchange?

Fordsar (Cayman) Ltd is the company behind 2Exchange. Fordsar is a leading independent corporate, fiduciary and fund administrator, employing nearly 400 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East. The company provides corporate, trust and fund services to the offshore financial services sector worldwide. It specifically offers services related to corporate formation and administration, establishment and administration of private trust companies for families, and fund administration..

Hundreds of thousands of consumers and businesses stick to 2Exchange for a series of reasons that make us stand out on the international market. Partly due to the attention to anonymity, security and care our fans get in different ways.

What we value

Product Quality and Customer Satisfaction are essential for us, since we’re customers ourselves in the first place.Customer feedback has played a very important role from the beginning! That is why we managed to built an easy, flexible and 100% secure system, matching our customers’ expectations.

How can I contact 2Exchange Support?

Email

Submit a request here.

Twitter

We use Twitter to provide status updates regarding 2Exchange products. twitter.com/ceoxcard

For security and privacy reasons, we’re unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account.

Phone

Phone agents are available 24/7 to assist if you believe your account has been accessed without your authorization. Phone agents are also available to assist with general inquiries about 2Exchange.

For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit an email request.

Phone support is available 24 hours a day, 7 days a week, 365 days a year:

+1 (888) 908-7440

Behavior policy

2Exchange customer support strives to resolve issues as swiftly as possible. Every member of our team will earnestly try to help with any inquiry. Our customers have a right to be heard, understood, and respected. However, there are situations that can make it difficult for our support team to resolve some requests. In some cases, when an individual becomes threatening or abusive to our staff, we must draw the line.

We understand dealing with payment issues can be stressful, and we want to hear our customers’ concerns. Nevertheless, if that frustration becomes aggressive, threatening, or disparaging towards our staff, we consider that behavior unacceptable and may refuse to provide additional service. All threats of violence are reported to authorities and 2Exchange reserves the right to close the account of any customer making such threats. Everyone has a right to feel safe at work, and that is no different for 2Exchange.

2Exchange chooses to protect our staff and say no to abusive behavior. We strive to offer the best support in the digital assets industry, but when a customer mistreats our staff with abusive or threatening language, we reserve the right to end the business relationship with that customer.

Thank you for understanding our need to create a respectful and safe workplace. We are happy to help our customers use 2Exchange, but the right to that support comes with an expectation of thoughtful, considerate behavior and communication. Please feel free to contact us for more information or clarification on this policy.

*Click on the icon to know more…

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